How can we
help?
If you have a question about Nuvemi, something is not working correctly, or you need help with your account or data, contact Panteso Support directly.
General help
Questions about daily missions, rituals, progress or getting started.
02Report a bug
Tell us what happened, what you expected and how we can reproduce it.
03Account & data
Help with account access, profile information or privacy and data requests.
Useful details.
What should I include in a bug report?
Your device model, operating system version, Nuvemi version, what you were doing when the issue appeared, and a screenshot if it helps explain the problem.
My streak, mission or progress looks wrong.
Tell us which screen is affected and what you expected to see. If possible, attach a screenshot so we can identify the issue faster.
I have a privacy or data request.
Email support@panteso.com and clearly describe what you need. We will use your message only to handle the request and verify the relevant account where necessary.
Still need help?
Send a message directly to Panteso Support.